Shopping Guide

How to Shop

1. Add items to your cart

Click Add to Cart to put the things you'd like to buy in your cart.

2. Check out

Once you've added everything you want to your cart, click the View Cart button. On this page, confirm the contents of your cart, and then click Check Out.

3. Checkout

You will be prompted to log in or create an account, or check out as a guest. Choose the option you desire and follow the steps that appear.

4. Confirm order details

You will receive an order confirmation email after completing the check out process. Please ensure all details are correct and contact us if there are any problems or questions.

5. Receive the items you ordered

We always try to bring you the best price and service as we can!

- For orders in engeika.com, please contact us at info@engeika.com

- For orders in our Ebay store, please contact us through Ebay messages

Shipping Methods and Costs

EMS - Registered Airmail (weight based)

Area 0 (less than 51g) 51 (less than 101g) 101 (less than 151g) 151 (less than 201g) 201 (less than 251g) 251 (less than 301g) 301 (less than 401g) 401 (less than 501g) 501 (less than 601g) 601 (less than 701g) 701 (less than 801g) 801 (less than 901g) 901 (less than 1001g) 1001 (less than 1251g) 1251 (less than 1501g) 1501 (less than 1751g) 1751 (less than 2001g) 2001 (less than 2501g) 2501 (less than 3001g) 3001 (less than 3501g) 3501 (less than 4001g) 4001 (less than 4501g) 4501 (less than 5001g) 5001 (less than 5501g) 5501 (less than 6001g) 6001 (less than 7001g) 7001 (less than 8001g) 8001 (less than 9001g) 9001 (less than 10001g) 10001 (less than 11001g) 11001 (less than 12001g) 12001 (less than 13001g) 13001 (less than 14001g) 14001 (less than 15001g) 15001 (less than 16001g) 16001 (less than 17001g) 17001 (less than 18001g) 18001 (less than 19001g) 19001 (less than 20001g) 20001 (20001g and above)
Japan US$4.00 US$4.00 US$4.00 US$5.00 US$5.00 US$5.00 US$5.00 US$7.00 US$7.00 US$7.00 US$7.00 US$7.00 US$7.00 US$10.00 US$10.00 US$10.00 US$10.00 US$15.00 US$15.00 US$15.00 US$15.00 US$20.00 US$20.00 US$20.00 US$20.00 US$25.00 US$25.00 US$25.00 US$25.00 US$30.00 US$30.00 US$30.00 US$30.00 US$35.00 US$35.00 US$35.00 US$35.00 US$40.00 US$40.00 US$40.00
Asia US$5.00 US$6.00 US$6.00 US$9.00 US$9.00 US$9.00 US$9.00 US$12.00 US$13.00 US$15.00 US$16.00 US$17.00 US$18.00 US$21.00 US$23.00 US$26.00 US$28.00 US$33.00 US$37.00 US$41.00 US$45.00 US$49.00 US$54.00 US$58.00 US$62.00 US$69.00 US$76.00 US$82.00 US$89.00 US$96.00 US$103.00 US$109.00 US$116.00 US$123.00 US$130.00 US$136.00 US$143.00 US$150.00 US$157.00 US$163.00
United States and Canada US$6.00 US$7.00 US$7.00 US$12.00 US$12.00 US$12.00 US$12.00 US$17.00 US$19.00 US$20.00 US$22.00 US$23.00 US$25.00 US$28.00 US$32.00 US$35.00 US$38.00 US$44.00 US$50.00 US$56.00 US$62.00 US$68.00 US$74.00 US$80.00 US$86.00 US$95.00 US$104.00 US$114.00 US$123.00 US$132.00 US$141.00 US$151.00 US$160.00 US$169.00 US$178.00 US$188.00 US$197.00 US$206.00 US$216.00 US$225.00
Europe US$6.00 US$7.00 US$7.00 US$15.00 US$15.00 US$15.00 US$15.00 US$19.00 US$21.00 US$22.00 US$24.00 US$26.00 US$28.00 US$31.00 US$35.00 US$39.00 US$43.00 US$49.00 US$56.00 US$63.00 US$70.00 US$76.00 US$83.00 US$90.00 US$97.00 US$108.00 US$119.00 US$130.00 US$141.00 US$151.00 US$162.00 US$173.00 US$184.00 US$195.00 US$206.00 US$217.00 US$228.00 US$239.00 US$250.00 US$261.00
Oceania US$6.00 US$7.00 US$7.00 US$14.00 US$14.00 US$14.00 US$14.00 US$18.00 US$20.00 US$21.00 US$23.00 US$24.00 US$26.00 US$29.00 US$33.00 US$37.00 US$40.00 US$46.00 US$53.00 US$59.00 US$65.00 US$71.00 US$75.00 US$83.00 US$89.00 US$98.00 US$107.00 US$118.00 US$125.00 US$137.00 US$146.00 US$157.00 US$166.00 US$175.00 US$184.00 US$194.00 US$203.00 US$209.00 US$222.00 US$231.00
North and Central America US$6.00 US$7.00 US$7.00 US$14.00 US$14.00 US$14.00 US$14.00 US$18.00 US$20.00 US$21.00 US$23.00 US$24.00 US$26.00 US$29.00 US$33.00 US$37.00 US$40.00 US$46.00 US$53.00 US$59.00 US$65.00 US$71.00 US$75.00 US$83.00 US$89.00 US$98.00 US$107.00 US$118.00 US$125.00 US$137.00 US$146.00 US$157.00 US$166.00 US$175.00 US$184.00 US$194.00 US$203.00 US$209.00 US$222.00 US$231.00
Middle East US$6.00 US$7.00 US$7.00 US$14.00 US$14.00 US$14.00 US$14.00 US$18.00 US$20.00 US$21.00 US$23.00 US$24.00 US$26.00 US$29.00 US$33.00 US$37.00 US$40.00 US$46.00 US$53.00 US$59.00 US$65.00 US$71.00 US$75.00 US$83.00 US$89.00 US$98.00 US$107.00 US$118.00 US$125.00 US$137.00 US$146.00 US$157.00 US$166.00 US$175.00 US$184.00 US$194.00 US$203.00 US$209.00 US$222.00 US$231.00
South America US$6.00 US$7.00 US$8.00 US$16.00 US$16.00 US$16.00 US$16.00 US$19.00 US$22.00 US$25.00 US$27.00 US$30.00 US$33.00 US$39.00 US$45.00 US$51.00 US$58.00 US$69.00 US$81.00 US$93.00 US$104.00 US$116.00 US$128.00 US$140.00 US$151.00 US$168.00 US$184.00 US$200.00 US$217.00 US$233.00 US$250.00 US$266.00 US$282.00 US$299.00 US$315.00 US$332.00 US$348.00 US$364.00 US$381.00 US$397.00
Africa US$6.00 US$7.00 US$8.00 US$16.00 US$16.00 US$16.00 US$16.00 US$19.00 US$22.00 US$25.00 US$27.00 US$30.00 US$33.00 US$39.00 US$45.00 US$51.00 US$58.00 US$69.00 US$81.00 US$93.00 US$104.00 US$116.00 US$128.00 US$140.00 US$151.00 US$168.00 US$184.00 US$200.00 US$217.00 US$233.00 US$250.00 US$266.00 US$282.00 US$299.00 US$315.00 US$332.00 US$348.00 US$364.00 US$381.00 US$397.00

Free shipping if total purchase value exceeds US$99.00.

The following areas are excluded from free shipping.

(South America, Africa)

SHIPPING INFORMATION
Engeika brings you THE BEST and LOWEST SHIPPING FEE All Over The World !!!

Shipping Method:

We ship almost all items by EMS Japan with international tracking - the fastest and most recommended shipping method.

Orders below $100 are shipped by Registered Airmail Japan with international tracking and insurance.

If you want your order to be shipped by a shipping method among these listed above, please feel free to contact us at engeika.finest.shop@gmail.com after you make your purchase.

Shipping cost

THE BEST SHIPPING FEE All Over The World!!!
WEIGHT-BASED Shipping Fee --> SAVE MORE WHEN YOU BUY MORE

For detail on the calculation for different locations, please refer to our international shipping charge.

The normal package weight for pens of any kind is 200g/piece.

The normal package weight for Pilot ink Iroshizuku is 400g/ bottle.

For other kinds of ink, it is 200g/bottle.

Limited pen editions has heavier weight due to big gift box.

Besides, we also have HAPPY SHIPPING for specific items to help you save on shipping fee.

Shipping cost may differ under special campaigns.

Please email us at engeika.finest.shop@gmail.com if you have any question regarding the shipping fee.

SUPER 50% SAVING on Fountain Pens - BUY 2 PAY 1
Shipping Fee of first 2 fountain pens = Shipping Fee of 1 fountain pen
So, why don't you buy TWO instead of only one?

Tracking Service and Delivery Time:

A tracking number will be sent to your PAYPAL email automatically after your item is shipped.
(Note: the tracking number will NOT be sent to your registered email in our account)

Tracking service is available for items shipped with EMS or Registered Airmail.
Delivery time is different for different locations. However, it often takes from 4 days to 10 days to reach our customers worldwide. It may take more time for some certain destinations.

Note: In any case that you are not home when the package reaches your address, it is your responsibility to contact the post office of EMS service in your own country as soon as possible. After a few days, the item will be sent back to our office in Japan.
In that case, we are sorry that the shipping fee will be charged one more time if you request us to send the package again. The shipping fee will NOT be refundable in case you would like us to refund.

We recommend you to keep tracking of your package so you can arrrange your schedule accordingly. Please make sure to contact your post office to receive better information of the delivery too.

EMS / Registered Airmail - Tracking Service

Insert 13-digits tracking number that you have received from us

The Handling Time

After your order is confirmed by our system, the handling time from 3 to 6 days is required for your item (usually from 3 to 4 days). For some special limited editions or some limited nibs, it may take up to 10 days to handle your item.

We would like to ask for your patience and understanding.

We just want to prepare your item the best as we can.

We will ship your item as soon as possible and a tracking address will be sent to you automatically.

Items Shipped With Original Packages, Never Unboxed

As Engeika Finest Shop, we guarantee that all of items in our store are 100% Authentic and come in Original Packages from the manufacturers, NOT through any other retail market.
As requested by most of our worldwide customers, we DO NOT open the package or unbox any item. All items are 100% Brand New, Never Unboxed.

If you would like us to open the package to inspect your items beforehand, please email us at engeika.finest.shop@gmail.com right after you make the order.

RETURN, EXCHANGE AND CANCELLATION

We always try to bring you the best service with all items in perfect condition to you.This time, we sincerely regret if you’re not fully satisfied with the item. If your item has got any problem, please refer to the information below for details of return, exchange and cancellation policy.

Return:

We do accept Returns / Exchanges under different cases.

Item(s) must be returned within 7 days after you receive it to qualify for a refund or exchanges.

Exchanging fee (including reshipping fee) will be informed after we receive your return/ exchange request.

Item(s) must be returned in brand new condition, unopened, unused and with original tags/ packaging to be eligible for a refund.

Original shipping fees and return shipping fees cannot be refunded. You are also responsible for any costs when returning the item to us including any currency conversion and taxes.

Please contact us if your item arrives in damaged or defective conditions. Please provide order number and details of damages or defects if possible. We will be happy to resolve the problem.

All returns will be reviewed to check if the item is in brand new condition, unopened, unused and with original tags/ packaging. You will be contacted directly after this is done.

Refunds will be issued to your original payment method once the item is qualified for a refund.

Return Instruction:

Complete the return form as follow:

Your name:

Your contact email:

Item:

Date of purchase:

Pack your item(s) securely and don’t forget to include the return form. Affix your shipping label to the package outside the package.

Process with shipment using shipping services with tracking number. Please note: we are not responsible for any return parcels lost in the mailing process.

Please give us 4-6 business days to review your return after it is received. We will contact you directly through email once the return is processed.

Cancellation:

Your order can only be canceled under these circumstances:

- Before item(s) is shipped.

- Within 2 days after you place your order.

- Before the payment is confirmed.

A cancellation fee will be charged for handling fee as follow:

- $5 for orders under $100

- 5% for orders from $100 and above

We would like to ask for your understanding and cooperation.

Taxes & Custom

Tax-inclusive price

TAXES & CUSTOM
We always try our best to serve you as we can!
Please feel free to ask us any time at info@engeika.com

Taxes & Custom Fee:

As requested from our worldwide customers, all price tags will be removed from items.
Items will be declared with real values as requested by the Japanese custom and custom offices in other countries.

In case the custom in your country requires an invoice, please contact us for that.
We always try our best to support you with everything.

We have customers from all over the world and almost all of them never have to pay for taxes.
However, please keep in mind that this is NOT our responsibility for any tax / custom fee which may occur in your country under any circumstances.

Price Tags:

As requested from most of our worldwide customers, all price tags will not be removed from items before they are shipped.

The reason is custom in some countries refuse to deliver items without tags.

Please keep in mind that we are NOT responsible for any tax / custom fee which may occur under any circumstances.

Unavailable Price Tags for some items:

We are Engeika Finest Shop - your partner who helps you find items with the best quality and specialty in the world.

All items in our store (from fountain pens, watches to ink bottles, leathers, wooden accessories, fishing tools, etc) are 100% authentic and attached with price tags or seals.

However, in some cases, some items are limited and come directly to our store from manufacturing factories, NOT through any other retail market.

Therefore, in some cases, price tags and seals are not attached with items.
Please do not worry about that and be confident to purchase from us!

Payment

PayPal

We accept PayPal payment and payment by Debit or Credit cards including Visa, MasterCard, Discover, and American Express.  

     

How to pay:

At the end of the CHECKOUT in our website (STEP 5), there will be a link for you to go to PayPaL website as below.

Please click [Payment]. Then, you can make your payment in PayPalL website.

If you have a PayPaL account please check out directly with PayPal.

Otherwise, you can choose to pay with Credit or Debit cards.

This is the fastest way for you to pay us and complete your purchase.

 

 If you miss to click the link at STEP 5, PLEASE DO NOT WORRY.

You can pay the total amount directly to our PayPal account: info@engeika.com. 

In your PayPal note, please write: "Your name - Your email - Payment for Order number .... in engeika.com".

It helps us to process your order faster.

However, we always recommend you to click the PAYPAL link above to finish the payment at the end (STEP 5) of the CHECKOUT in our website. It will help us to process your order better and faster.

*Note: We only process your order after we confirm your payment. We will contact you if there is any problem with your payment.

We always try to bring you the best price and service as we can

Bank Transfer

Bank: THE OITA BANK LTD.

Branch: USA BRANCH

BIC: 033

Account #: 0183-033-5200-207

Name: THTraid inc

International Swift code: OITAJPJT

Recipient’s address:

THT.inc 862-3 Takadamiya machi

Bungotakada shi Oita 879-0617

Japan

Please Note:

1. Bank Tranfer can be made only in Japanese Yen. Please contact us directly to get total amount in Japanese Yen HERE

2. Transferring fee is paid by purchasers.

3. Please let us know after you have finished transferring the monney.

4. Order paid by Bank Tranfer cannot be either cancelled or refunded.

If you need any further help, please feel free to contact us anytime through HERE

We do accept payment by bank transfer for customers who cannot make payments by Paypal or credit cards.

Engeika Point (Sign in your account to get points for your purchase)

LIMITED-TIME OFFER: BUY MORE & GET MORE

How to get Engeika Points:

- One point is given for every $10 of the item's total price.

- After your purchase is made, points are automatically issued.

(Create an account and sign in before your purchase to get points in your account) 

How to use my Engeika Points:

- You can use your Engeika Points during the checkout.

- 1 point is deemed as $0.1.  

- Minimum usable point: 100. 

- Note: We do not issue points to the amount of the purchase using points. (Points are issued to the remaining amount after the deducting points used)

We hope that you will really enjoy shopping with us!!!

Reviews

5 Extra Points - Each Review

Why should I write a review?

Reviews are a useful resource to help many people make buying decisions on the basis of genuine impressions and opinions, in the form of text, images, or video, contributed by previous purchasers.

Complete your review on any of your purchased items to earn 5 Engeika Points for a discount on your next order.

What should I write in the review?

A review must be at least 80 words long and we will approve it manually after checking the content.

We appreciate any of your feedback about the products and the services.

What you you think about the quality of the item? How do you feel about the services provided with? And do you recommend this to others? - We would love to hear from you no matter what it is.

How can I submit a review?

Go to your Purchase History, click the "Submit a review" button on each purchased item then you can go ahead with your review.

Images and youtube links are optional but it would be so much appreciated if you can share with others.

How my reviews will be used?

The review function is free to use. By using it, you grant permission for us to reproduce, quote, cite, display, publish, or use for other purposes at will, without notifying the reviewer.

What is prohibited in the content?

Controversial content:

  • Defamation or threats directed at other customers or at third parties.
  • Vulgar, obscene, or illegal content.
  • Inflammatory content intended to antagonize other customers.
  • Content that is discriminatory on a political or religious basis.

For-profit contributions:

  • Contributions for the purpose of advertising a competitor’s wares.
  • Paid contributions made in exchange for compensation of any kind, including payment, discounts, or goods.
  • Repeated spam reviews on a single product made for the purpose of inflating or deflating the review average of that product.
  • Content that requests that readers give positive feedback for that review.

Content in violation of property law or personal privacy:

  • Personal contact information, including (but not limited to) telephone numbers, addresses, email addresses, or website URLs.
  • Content containing identifying information, such as photographs of the face, without the explicit consent of that person.
  • Images, video, or other media to which the reviewer does not own the rights.
  • Plagiarized text.
  • Content that is otherwise in violation of the law.
  • Content deemed inappropriate for the shop, at the discretion of the shop owner.

Only 2 MINUTES to SEE ALL ITEMS & GET BEST PRICES for Engeika Members

Register to be a member of Engeika Finest Shop in 2 minutes to see ALL ITEMS and get BEST PRICES for Engeika Members Only.

*Membership is FREE*
*LIMITED ITEMS Available to Members Only*
*BEST PRICES, DISCOUNTS & POINTS for Members Only*
Why not become a member of Engeika Finest Shop???

- You cannot see the item that you want? Some items and brands are only limited to members only. Please create an account and sign in to see all items available in our store.

- You want the BEST PRICE? You can also find special prices and discounts only available to Engeika members.

After you sign in, you can see ALL ITEMS & BEST PRICES for Engeika Members and Non Members in our store. Do not be surprised!!! 
If you have not signed in yet, you can register to be a member of our store here: https://engeika.ocnk.biz/register/

We always try to bring you the best price and service as we can

Icons

Happy Shipping Items
Items on Discount
Popular Items ranking : No.1 to 10
Shipping will be free of charge if your purchase includes this item.

System requirements

Internet Browser

Windows: Microsoft Edge, Internet Explorer 11, Internet Explorer 9, Firefox, Google Chrome

Mac OSX 10.9 or higher: Safari, Firefox, Google Chrome

iPad iOS 6.0 or higher: Safari

Android Tablet 4.1 or higher: Chrome

Cookies
Internet browser must be set to accept cookies from ocnk.com.
SSL
SSL

This website uses SSL to send and receive data safely over the internet.
SSL is a data encryption system used to protect your privacy.